Customer 360 Degree
Centralise all your customer data to get a single view in real time
Customer 360 degree is an idea that companies can get a complete view of customers by collecting data from the various touch points that a customer may use to contact a company to purchase products and receive service and support.” With the advent of technologies such as mobile devices, online communities, social media platforms, and more, the various touch points with which customers may interact has multiplied. Some of the data originates from core business operations, but other data must be pulled and joined from external sources like partners, manufacturers, public domain, etc. Drawing from a wide range of sources, Dynamics 365 creates at 360-degree customer view, presenting data and analysis in a simple, intuitive dashboard. No matter what industry you’re in, no matter the size of your organization, Microsoft Dynamics 365 harnesses the power of data, analytics, and business intelligence to bring your customer relationships, sales networks, and internal processes to the next level. Centralise all your customer data across the full range of sources to get a single view of customers in real time.