Dynamics 365 Consulting And Services

OUR SERVICES

We work closely with you to design, develop and implement solutions that address strategic business problems.

We follow a consultative approach to problem-solving with a clear focus on business needs. Our deep domain knowledge in multiple industry verticals helps us understand sector-specific challenges and build solutions that provide viable business benefits to organizations.

We possess extensive experience in running Support function on Microsoft Dynamics CRM. We support Online as well as On-Premise implementations.Our area of expertise includes: Support on Product Platform, Deployment Support and Advisory, Configuration and Application Management Support and Supporting Complex Integrations & Customizations, along with Performance Optimization and Application Tuning, Code Reviews, and Fixes. We have created a flexible CRM support model including Hourly Support, Ticket Based, Level-Based Support and Resource-based Support. We cover the entire support needs – right from providing support on a given issue to managing the entire CRM system. Our offerings are tailored to suit Customers’ business requirements and the markets in which they operate.

We provide all types of Trainings such as: Classroom Trainings: Classroom training experience in the most interactive learning environment with the best of trainers and ultra-modern facilities.

Instructor Led Online Trainings: Instructor Led Online Training affirms to be the most convenient way to learn from the comfort of your home, office or any premises of your choice with the flexibility of scheduling your classes.

Onsite Training: On-site training offering flexible and well organized course training on your requested site to let you have familiar surroundings with familiar equipment ensuring your comfort and convenience.

INDUSTRIES

INSURANCE

Lead Management, Policy Association, Claims Management, Intermediary Management, Customer Service, Unified Communication, Document Management, Business Intelligence

IT ENABLED SERVICES

Lead Management, Customer Profile, Unified Communicaitons, Email Management, Opportunity Management, Customer Service, Knowledge Management

FINANCE

Prospect Management, Client Profiling, Customer 360 Degree View, Retirement and Tax Services Planning, Transaction Notes, Activity Management, Document Management

RETAIL

Marketing List and Campaign Management, Lead Management, Customer 360 Degree View, Loyalty Management, Customer Service, Knowledge Base, Dashboards

IT SERVICES

Marketing List and Campaign Management, Lead and Opportunity Management, Pipeline Management, Project Estimations, Resource Management, Time and Expense Management

EDUCATION

Leads Management, Student Lifecycle Management, Contact Management, Email Management, Appointments Synchronization, Reports and Business Intelligence

NON GOVERNMENT

Stakehlder Management, Agency Portal, User Management, Contact Management, Document Management, Family Relationships, Activity Management, Reports

HEALTH CARE

Patient Acquisition, Outreach Management, Call Reports, Patient 360 Degree View, Chronic Disease Management, Feedback Surveys, Sales Rep Performance, Drill Down Reports

See the entire picture for the insights that drive results

Bridge your entire business

Create a single source of truth by seamlessly sharing data across every line of business thereby breaking through organisational barriers.

Get more from your data

See your business and customer data in one place—across hundreds of sources—for a single, 360-degree view of your organisation.

Follow up on insights for better outcomes

Shift from being reactive to proactive with continuous business and customer insights that guide you to faster results.